When facing a major medical issue, we connect the patient’s attending doctors with one of our Physicians Specialists to jointly develop a comprehensive collaborative diagnosis (or Co-Diagnosis®) together with the optimum treatment plan.
Our Case Managers provide high-touch service to walk you through the process, and our Physician Specialists provide excellence in healthcare giving you peace of mind and confidence during this challenging time. We don’t delay and deliver high-quality medical second opinion and recommended treatment plan within 5 business days of receiving relevant medical records.
Employee benefit members and individuals worldwide depend on us when diagnosed with a serious illness.
Implications of Misdiagnosis
Establishing the correct diagnosis is the main driver of good healthcare outcomes.
Errors in the diagnostic process can have serious implications.
Our collaborative approach to diagnosis puts the patient at the center of the process, so they can make the best decisions regarding their own healthcare. It offers all the benefits of a second opinion, while ensuring that the treating doctor and our expert Physician Specialist are both on the same page, thus minimizing errors while also resolving any potential conflict regarding the diagnosis and treatment plan.
Learn MORE about Our Physician SpecialistsOur Members Only App allows benefit members to view account information, coverage, initiate service and contact a case manager.
If you are currently a member, don't forget to download the app in the App Store or Google Play.